Hotel Operations Leader - Guest Satisfaction & Development

Huntington Hotel Group; Irvine (CA); Sur place; USD 40 000 - 56 000; Plein temps

Résumé du poste

Huntington Hotel Group in Sunnyvale, CA seeks an Assistant General Manager to oversee all hotel departments, hire and train staff, and guide associates toward exceptional guest experiences.

The role requires leadership across departments, ensuring compliance with brand standards and delivering superior service. This position emphasizes GSS and AOS goals and daily operational efficiency.

Qualifications

• Ability to verbally communicate effectively with guests and associates.
• High level of professionalism.
• Flexible and has what it takes to get the job done.
• Well presented; is well groomed and can conform to hotel’s dress code.
• Capable of multi-property management.

Responsabilités

• Manage a multi-cultural staff and uphold brand standards.
• Assist in coordinating weekly HOD meetings and forecast sessions.
• Be visible in guest areas during peak times to support front office operations.
• Balance daily transactions and report discrepancies to headquarters.
• Lead the operation of all departments and ensure guest satisfaction.

Connaissances

Communication skills

Guest focus

Multitasking

Dress code compliance

People management

Diversity awareness

Cash handling

Training & development

Description du poste

Huntington Hotel Group in Sunnyvale, CA seeks an Assistant General Manager to oversee all hotel departments, hire and train staff, and guide associates toward exceptional guest experiences.

The role requires leadership across departments, ensuring compliance with brand standards and delivering superior service. This position emphasizes GSS and AOS goals and daily operational efficiency.