Hotel Operations Leader: Guest Experience & Profit

Aimbridge Hospitality; Webster (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision Coverage

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking an Assistant General Manager to lead hotel operations, supervise multiple departments, and ensure outstanding guest experiences while maximizing revenue and controlling costs. The role requires a proven supervisory background, five years of progressive hotel experience or an equivalent degree, and certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.

This position involves strong team leadership and guest relations.

Qualifications

• Five years of progressive hotel experience (Rooms or F&B) or equivalent education.
• Supervisory background required.
• Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.

Responsibilities

• Supervise multiple departments and drive hotel profitability by managing teams and partnering with the GM.
• Proactively spot challenges and ensure smooth daily operations.
• Recruit, hire, and train Guest Services staff and develop teams through ongoing programs.
• Listen actively and maintain clear communication with colleagues and guests.
• Work with financial data to support hotel operations.

Skills

Supervisory experience

Guest services leadership

Operations management

Budgeting & reporting

Education

Four-year degree + 2-3 years hotel experience

Two-year degree + 3-4 years hotel experience

Tools

Windows OS

Job description

Aimbridge Hospitality is seeking an Assistant General Manager to lead hotel operations, supervise multiple departments, and ensure outstanding guest experiences while maximizing revenue and controlling costs. The role requires a proven supervisory background, five years of progressive hotel experience or an equivalent degree, and certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.

This position involves strong team leadership and guest relations.