Hotel Operations Leader | Guest Experience & Team Growth

Hotel Equities

Virgin (UT)

On-site

USD 68,000 - 70,000

Full time

3 days ago
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Benefits offered by this job

Medical, Dental & Vision Insurance
Paid Vacation
401(k) Retirement Plan
Career Growth Opportunities
Employee Discount Program
Paid Parental Leave
Life Insurance
Flexible Spending Account (FSA)

Job summary

Hotel Equities is seeking an Assistant General Manager to lead hotel operations, deliver exceptional service, and support the team in achieving business goals. This leadership role requires directing associates, monitoring performance, and upholding brand standards to ensure a superior guest experience.

The position offers a competitive USD 68,000 to 70,000 yearly salary, with full benefits and opportunities for growth within our award-winning hospitality company.

Qualifications

  • High school diploma or equivalent required; bachelor's degree preferred for director-level roles.
  • Previous hotel or hospitality experience appropriate to the position.
  • Previous supervisory or leadership experience preferred for management roles.

Responsibilities

  • Provide leadership and direction for assigned hotel operations and associates.
  • Set clear expectations and monitor performance, productivity, and service standards.
  • Coach, train, develop, and recognize associates to support engagement and retention.
  • Monitor operational and financial performance and take appropriate action to achieve goals.
  • Ensure compliance with Hotel Equities standards, brand requirements, and company policies.
  • Respond effectively to guest concerns and support a consistent service-recovery culture.

Skills

Leadership
Supervisory experience
Communication
Problem-solving
Hospitality knowledge

Education

High school diploma or equivalent
Bachelor's degree preferred

Tools

Property Management Systems (PMS)
Microsoft Office

Job description

Hotel Equities is seeking an Assistant General Manager to lead hotel operations, deliver exceptional service, and support the team in achieving business goals. This leadership role requires directing associates, monitoring performance, and upholding brand standards to ensure a superior guest experience.

The position offers a competitive USD 68,000 to 70,000 yearly salary, with full benefits and opportunities for growth within our award-winning hospitality company.

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