Hotel Operations Leader | Guest Experience & Team Growth

StudioRes by Marriott; Savannah (GA); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Daily Pay Access

Medical, Dental, Vision benefits

Paid time off (PTO) for full-time

Employee Assistance Program

Career growth opportunities

Job summary

Hotel Management and Consulting, Inc. is seeking an experienced Assistant General Manager to lead hotel operations, guide staff, and maintain exceptional guest service in Savannah, GA.

You will oversee daily activities in the absence of the General Manager and collaborate across departments to ensure smooth, guest-ready operations. The role emphasizes strong leadership, coaching, and a proactive approach to problem solving, with opportunities for career growth within a small, hospitality-focused

Qualifications

• Minimum of 1 years’ experience in hotel leadership, including front desk and back-of-house operations.
• Proficient computer skills.
• Strong team building skills.
• Excellent organizational, time management, and problem‑solving abilities.
• Effective oral and written communication skills.
• Proactive in solving problems.
• Willing to work a changing schedule.

Responsibilities

• Lead the operations in the absence of the General Manager and support team development.
• Post checks in PMS, manage reports, and oversee payments and receipts.
• Maintain high guest service standards and address guest concerns.
• Coordinate housekeeping assignments and inspect rooms.
• Manage inventory, vendor relationships, and interdepartmental collaboration.
• Drive sales and marketing efforts to promote occupancy in the local market.
• Assist with housekeeping and laundry duties as needed to ensure operations run smoothly.
• Follow and enforce property emergency procedures and security measures.

Skills

Team leadership

Customer service

Coaching & training

Operations management

Communication

Problem solving

Adaptability

Job description

Hotel Management and Consulting, Inc. is seeking an experienced Assistant General Manager to lead hotel operations, guide staff, and maintain exceptional guest service in Savannah, GA.

You will oversee daily activities in the absence of the General Manager and collaborate across departments to ensure smooth, guest-ready operations. The role emphasizes strong leadership, coaching, and a proactive approach to problem solving, with opportunities for career growth within a small, hospitality-focused