Hotel Operations Leader: Guest Experience & Team Growth

Ascent Hospitality Management; Montgomery (AL); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Health, Dental, Vision, Life Insurance

401k with employer MATCH

Paid PTO

Uniforms Provided

Zusammenfassung

Ascent Hospitality seeks an Operations Manager to act as a key liaison for guests and a right hand to the General Manager, while supporting Front Office operations and other departments. The role focuses on maximizing efficiency and profitability with hands-on leadership across hotel operations.

Candidates should bring strong communication, leadership, and service orientation, plus flexibility to work varied shifts to ensure guest satisfaction across all service points.

Qualifikationen

• Minimum 2 years in hotel operations and leadership.
• Experience with a major hotel brand is a plus.
• Strong service orientation and attention to detail.

Aufgaben

• Oversee daily hotel operations and guest services across departments.
• Coordinate with GM to maintain positive work environment.
• Supervise staff across Front Office, Housekeeping, and F&B as needed.
• Conduct regular walkthroughs and quality checks to ensure service standards.
• Support budgetary and vendor invoice processes as required.

Kenntnisse

Leadership

Guest service

Communication

Multi-tasking

Microsoft Office

Team management

Ausbildung

High school diploma

College degree preferred

Tools

Microsoft Office Suite

Jobbeschreibung

Ascent Hospitality seeks an Operations Manager to act as a key liaison for guests and a right hand to the General Manager, while supporting Front Office operations and other departments. The role focuses on maximizing efficiency and profitability with hands-on leadership across hotel operations.

Candidates should bring strong communication, leadership, and service orientation, plus flexibility to work varied shifts to ensure guest satisfaction across all service points.