Hotel Operations & Guest Experience Leader

Engage Hospitality; San Francisco (CA); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Paid time off

Job summary

Engage Hospitality is seeking a General Manager to direct and coordinate hotel operations to maximize efficiency and profitability. The ideal candidate leads with ownership level commitment and inspires loyalty through hands-on management.

Responsibilities include establishing guest service standards, managing department supervisors, controlling costs against the annual budget, and representing the hotel in community and industry groups.

Responsibilities

• Direct and coordinate the activities of the hotel to maximize efficiency and profitability, including supervision through direct report managers.
• Establish guest service standards that exceed guests' expectations and maintain guest relations.
• Manage department supervisors and oversee daily operations and financial performance against the annual budget.

Job description

Engage Hospitality is seeking a General Manager to direct and coordinate hotel operations to maximize efficiency and profitability. The ideal candidate leads with ownership level commitment and inspires loyalty through hands-on management.

Responsibilities include establishing guest service standards, managing department supervisors, controlling costs against the annual budget, and representing the hotel in community and industry groups.