Hotel Operations Leader — Guest Experience & Growth

LBA Hospitality; Tallahassee (FL); Vor Ort; USD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Quarterly bonus program

Insurance

PTO and holidays

401k with Employer Match

DailyPay option

Hotel discounts

Zusammenfassung

LBA Hospitality is seeking a General Manager to lead hotel operations, including Front Office, Housekeeping, Maintenance, and Food & Beverage, delivering exceptional guest experiences and driving financial results.

The role requires strong leadership, budgeting, and staff development skills, with on-site duties and occasional travel. Hilton or Marriott experience is preferred, along with proficiency in Microsoft Office.

Qualifikationen

• High school diploma or equivalent; bachelor’s degree preferred.
• 3+ years of hotel management with budget responsibility.
• 5+ years supervising 15+ associates.
• Experience with Hilton or Marriott preferred.
• Strong leadership, communication and financial analysis skills.
• Proficiency with Microsoft Office (Excel/Word/Outlook).

Aufgaben

• Lead day-to-day hotel operations and ensure guest service.
• Recruit, hire, train, coach, and develop associates.
• Maintain staffing levels and positive workplace culture.
• Develop and manage budgets, expenses, payroll, and controls.
• Monitor performance to improve revenue and profitability.
• Ensure compliance with policies, brand standards and regulations.
• Inspect rooms, public areas, and grounds for cleanliness and safety.
• Oversee scheduling, payroll, inventory, and purchasing.
• Resolve escalated guest concerns professionally.
• Maintain community and business relationships.
• Perform other duties as assigned.

Kenntnisse

Leadership

Communication

Financial analysis

Organizational skills

Ausbildung

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Jobbeschreibung

LBA Hospitality is seeking a General Manager to lead hotel operations, including Front Office, Housekeeping, Maintenance, and Food & Beverage, delivering exceptional guest experiences and driving financial results.

The role requires strong leadership, budgeting, and staff development skills, with on-site duties and occasional travel. Hilton or Marriott experience is preferred, along with proficiency in Microsoft Office.