Assistant General Manager: Lead Hotel Ops & Guest Experience

Hotel Leveque; St. Louis (MO); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

Hotel discounts

Professional development

Promotion opportunities

Job summary

First Hospitality seeks an Assistant General Manager to oversee all hotel operations, including front office, housekeeping, and food & beverage. You will guide a high‑performing team, emphasize guest satisfaction, and drive profitability while maintaining brand standards.

The role requires strong leadership, budgeting acumen, and effective communication across departments to ensure operational excellence and a welcoming, inclusive environment for guests and staff alike.

Qualifications

• 5+ years of hotel management experience.
• Bachelor’s degree or equivalent education and experience.
• Valid driver’s license.

Responsibilities

• Oversee front office, housekeeping, food services, and maintenance.
• Drive guest satisfaction and associate performance with a guest-first culture.
• Lead hiring, training, and retention initiatives for hotel teams.
• Manage profitability through effective budgeting and resource use.
• Collaborate with sales and revenue teams to optimize revenue.

Skills

Leadership

Guest relations

Budget management

Recruiting

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

First Hospitality seeks an Assistant General Manager to oversee all hotel operations, including front office, housekeeping, and food & beverage. You will guide a high‑performing team, emphasize guest satisfaction, and drive profitability while maintaining brand standards.

The role requires strong leadership, budgeting acumen, and effective communication across departments to ensure operational excellence and a welcoming, inclusive environment for guests and staff alike.