Hospitality Operations Manager: Lead Teams & Guests

Aimbridge Hospitality; Edison (NJ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision

Short‑Term and Long‑Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking an Assistant General Manager to lead hotel operations and guest satisfaction. You will supervise multiple departments and partner with the General Manager to maximize profitability while maintaining high service standards.

Qualifications include 5+ years in progressive hotel roles (Rooms or F&B) or a degree with related experience, plus supervisory background and relevant certifications.

Qualifications

• Progressive hotel experience in Rooms or F&B or an associated degree path.
• Supervisory background required.
• Ability to stay calm and objective under pressure.
• Certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid required or obtainable.

Responsibilities

• Oversee multiple departments and drive hotel profitability with General Manager collaboration.
• Identify and address challenges to keep daily hotel operations efficient.
• Recruit, hire, and train Guest Services staff and develop employees.
• Communicate effectively with colleagues and guests to ensure high service standards.
• Handle financial data and reporting to support hotel operations.

Skills

Captain of Collaboration

Master of Solutions

Talent Scout & Coach

Messenger Extraordinaire

Numbers Ninja

Tech Trailblazer

Organization Champion

Hospitality Hero

Education

Four-year degree with 2-3 years experience

Two-year degree with 3-4 years experience

Certifications: Food Handlers, Alcohol Awareness, CPR, First Aid

Tools

Windows OS

Job description

Aimbridge Hospitality is seeking an Assistant General Manager to lead hotel operations and guest satisfaction. You will supervise multiple departments and partner with the General Manager to maximize profitability while maintaining high service standards.

Qualifications include 5+ years in progressive hotel roles (Rooms or F&B) or a degree with related experience, plus supervisory background and relevant certifications.