Hotel Operations & Guest Experience Leader

Home 2 Suites Fairburn; Fairburn (GA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

401k with employer MATCH

Paid PTO

Uniforms Provided

Job summary

Ascent Hospitality seeks a General Manager to oversee daily hotel operations, drive guest satisfaction, and achieve financial profitability. The GM will lead budgeting, forecasting, strategic planning, and service initiatives while coordinating with owners and corporate teams.

The role requires proven hotel management experience, strong leadership, and the ability to manage multiple departments and priorities to deliver exceptional service and brand standards.

Qualifications

• Proven experience as Hotel Manager or in a sales-focused management role.
• 3-5 years’ prior experience as a General Manager.
• College Education preferred.
• Understanding of hotel management best practices and relevant laws and guidelines.
• Strong decision-making and problem-solving abilities.
• Ability to multi-task and work well under pressure.
• Outstanding leadership and attention to detail.

Responsibilities

• Manages all hotel operations including budgeting, forecasting and service initiatives.
• Oversees guest satisfaction, brand standards and compliance.
• Leads, trains and develops department managers and supervisors.
• Manages relationships with owners and corporate entities.
• Ensures financial profitability and performance against plans.
• Maintains safety, security and maintenance programs and monthly huddles.

Skills

Leadership

Communication

Multi-tasking

Decision making

Attention to detail

Reliability

Problem solving

Education

College education preferred

Job description

Ascent Hospitality seeks a General Manager to oversee daily hotel operations, drive guest satisfaction, and achieve financial profitability. The GM will lead budgeting, forecasting, strategic planning, and service initiatives while coordinating with owners and corporate teams.

The role requires proven hotel management experience, strong leadership, and the ability to manage multiple departments and priorities to deliver exceptional service and brand standards.