Hotel GM: Lead Ops & Guest Experience

Vision Hospitality Group, Inc.; Tullahoma (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

401(k) matching

Stay Discounts

Life Insurance

Job summary

Vision Hospitality Group, Inc. seeks an experienced General Manager to oversee hotel operations, drive guest satisfaction, and lead budgeting and reporting. The GM will champion the ONE TEAM, ONE VISION ethos while maintaining brand standards and ensuring financial performance.

This role requires strong leadership and a passion for service. You will manage hiring, training, revenue management, and collaboration with Sales & Marketing to achieve annual goals, while upholding safety and

Qualifications

• Experience leading hotel operations and teams.
• Proven ability to meet guest satisfaction goals.
• Strong budgeting and reporting skills.
• Ability to train and develop staff across departments.
• Knowledge of brand standards and safety regulations.

Responsibilities

• Oversee hotel operations and ensure seamless service.
• Lead hiring, training, budgeting, and revenue management.
• Drive guest satisfaction and owner satisfaction measures.
• Develop annual operating and capital budgets.
• Lead Sales & Marketing efforts and annual plans.
• Ensure compliance with corporate policies and brand standards.
• Provide excellent communication and leadership across teams.

Skills

Leadership

Guest service

Operations management

Budgeting

Staff development

Policy compliance

Communication

Problem solving

Job description

Vision Hospitality Group, Inc. seeks an experienced General Manager to oversee hotel operations, drive guest satisfaction, and lead budgeting and reporting. The GM will champion the ONE TEAM, ONE VISION ethos while maintaining brand standards and ensuring financial performance.

This role requires strong leadership and a passion for service. You will manage hiring, training, revenue management, and collaboration with Sales & Marketing to achieve annual goals, while upholding safety and