Hotel General Manager — Revenue & Guest Experience Leader

J&P Hospitality Management; Orlando (FL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Benefits

PTO

401(k)

Job summary

J&P Hospitality Management is seeking a General Manager to lead day-to-day hotel operations on-site. The GM drives sales, maximizes revenue, and oversees staff, guest service, and safety while delivering exceptional guest experiences.

This role partners with the Area Manager and Revenue Manager to execute strategic plans and ensure GOP targets are met. Responsibilities include managing budgets, supervising 8+ staff, and ensuring compliance with company programs.

Qualifications

• 2-5 years of General Manager experience required.
• Strong leadership and coaching skills.
• Familiar with local, state, and federal employment laws and basic HR practices.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams).

Responsibilities

• Manage the hotel according to the business plan and budget, with a strong focus on room sales.
• Deliver sales growth and revenue performance by leading property-level initiatives.
• Oversee daily operations including staffing, guest service, maintenance, and safety.
• Partner with Revenue Manager to optimize rates and inventory.
• Recruit, hire, and train staff and ensure payroll accuracy.
• Ensure compliance with OSHA and all applicable laws.

Skills

Leadership

Coaching

English proficiency

Spanish a plus

HR basics

MS Office

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office Suite

Job description

J&P Hospitality Management is seeking a General Manager to lead day-to-day hotel operations on-site. The GM drives sales, maximizes revenue, and oversees staff, guest service, and safety while delivering exceptional guest experiences.

This role partners with the Area Manager and Revenue Manager to execute strategic plans and ensure GOP targets are met. Responsibilities include managing budgets, supervising 8+ staff, and ensuring compliance with company programs.