Hotel General Manager: Lead Sales & Guest Experience

Poppy Bank; Santa Ana (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Benefits

PTO

401(k)

Job summary

J&P Hospitality Management, LLC is seeking a General Manager to lead the hotel's daily operations, drive guest satisfaction, grow room revenue, and deliver GOP performance. You will oversee staffing, guest service, maintenance, safety, and compliance, coordinating with the Area Manager, Regional Director of Sales, and Revenue Manager to execute strategies at the property level.

This on-site role requires 2–5 years GM experience, strong leadership, and proven ability to manage a single-unit

Qualifications

• 2–5 years GM experience or equivalent
• Proven ability to manage a single-unit hospitality operation
• Strong leadership and coaching skills
• Familiar with local, state, and federal employment laws and HR practices

Responsibilities

• Manage the hotel according to the business plan and budget, with a strong focus on room sales.
• Deliver consistent sales growth and revenue performance by leading property-level sales initiatives.
• Collaborate with Regional Director of Sales and Revenue Manager to implement market-level strategies.
• Oversee daily operations—staffing, guest service, maintenance, safety, and compliance.

Skills

Leadership

Sales growth

Budgeting

HR compliance

English proficiency

Education

High School Diploma

College degree preferred

Tools

Microsoft Office

Job description

J&P Hospitality Management, LLC is seeking a General Manager to lead the hotel's daily operations, drive guest satisfaction, grow room revenue, and deliver GOP performance. You will oversee staffing, guest service, maintenance, safety, and compliance, coordinating with the Area Manager, Regional Director of Sales, and Revenue Manager to execute strategies at the property level.

This on-site role requires 2–5 years GM experience, strong leadership, and proven ability to manage a single-unit