Hotel General Manager: Profit & Guest Experience Lead

SpringHill Suites Colorado Springs North Air Force Academy; Colorado Springs (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Retirement Plan

Paid holidays

Paid vacation

Paid sick leave

Tuition reimbursement

Job summary

Highgate Hotels is seeking a General Manager for SpringHill Suites Colorado Springs North Air Force Academy. The GM will focus on profitability through revenue generation, cost control, guest satisfaction, and employee development while upholding hotel brand standards.

The role requires leading a team across departments, conducting financial reviews, and driving sales efforts with the Director of Sales. A strong emphasis on training, performance management, and cross-functional collaboration is

Qualifications

• Progressive hotel management experience or a 4-year college degree with related experience.
• Ability to supervise multiple departments and manage budgets.
• Strong communication and training skills.
• Experience with MOD coverage and revenue management basics.
• Commitment to SOPs and brand standards.

Responsibilities

• Oversee daily hotel operations through department heads.
• Lead weekly staff meetings and training per Highgate standards.
• Forecast monthly financial position and manage revenue/expenses.
• Develop managers for advancement and support sales initiatives.
• Ensure compliance with budgets, service standards, and safety policies.

Skills

Leadership

Budgeting

Staff training

Guest service

Communication

Multitasking

Education

4-year college degree

Job description

Highgate Hotels is seeking a General Manager for SpringHill Suites Colorado Springs North Air Force Academy. The GM will focus on profitability through revenue generation, cost control, guest satisfaction, and employee development while upholding hotel brand standards.

The role requires leading a team across departments, conducting financial reviews, and driving sales efforts with the Director of Sales. A strong emphasis on training, performance management, and cross-functional collaboration is