Hotel General Manager: Lead Guest Experience & Profit

SpringHill Suites by Marriott; Minneapolis (MN); Presencial; USD 90.000 - 100.000; Jornada completa

Descripción de la vacante

SpringHill Suites by Marriott is seeking a hands-on General Manager to oversee daily hotel operations and drive revenue and profit while maintaining guest satisfaction and asset protection.

You will build and mentor a team, ensure cleanliness and safety, and respond promptly to guest concerns in a fast-paced environment. The role demands strong leadership and strategic thinking to meet business goals.

Formación

• Proven leadership and guest relations abilities.
• Strong verbal and written communication skills.
• Experience managing revenue and expenses with an understanding of P&L.

Responsabilidades

• Oversee daily hotel operations and achieve revenue and profit goals.
• Build, train, and mentor a team of employees.
• Maintain guest satisfaction, safety, and asset protection.
• Respond to and resolve guest complaints.
• Ensure rooms and property are well maintained and compliant with standards.

Conocimientos

Leadership

Communication

Guest relations

Negotiation

P&L

Teamwork

Computer skills

Herramientas

P&L knowledge

Descripción del empleo

SpringHill Suites by Marriott is seeking a hands-on General Manager to oversee daily hotel operations and drive revenue and profit while maintaining guest satisfaction and asset protection.

You will build and mentor a team, ensure cleanliness and safety, and respond promptly to guest concerns in a fast-paced environment. The role demands strong leadership and strategic thinking to meet business goals.