Hotel General Manager - Lead Teams, Guests & Profit

ZMC Hotels; Homestead (Allegheny County); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Hampton Inn & Suites Pittsburgh / Waterfront - West Homestead is seeking a dynamic General Manager to lead the hotel team, inspire managers, engage guests, and run an efficient, profitable operation that delivers a superior guest experience.

The GM will oversee all departments—front office, housekeeping, breakfast, maintenance, night audit, sales—and drive revenue through strong leadership, talent development, and local market growth, while maintaining budget discipline and safety standards.

Responsibilities

• Oversee daily hotel operations across all departments (front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales).
• Market and promote the hotel's quality product and services to exceed guest expectations.
• Lead in recruiting, hiring, training, and retaining top talent to deliver WOW experiences.
• Mentor and motivate staff, ensuring collaboration between departments to meet budgets and build strong relationships.
• Create and manage the hotel's annual budget and monitor performance throughout the year.
• Prepare and explain monthly financial reports and drive strong financial performance while maintaining guest relations.

Job description

Hampton Inn & Suites Pittsburgh / Waterfront - West Homestead is seeking a dynamic General Manager to lead the hotel team, inspire managers, engage guests, and run an efficient, profitable operation that delivers a superior guest experience.

The GM will oversee all departments—front office, housekeeping, breakfast, maintenance, night audit, sales—and drive revenue through strong leadership, talent development, and local market growth, while maintaining budget discipline and safety standards.