General Manager

ZMC Hotels; Homestead (Allegheny County); Sur place; USD 110 000 - 170 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid Time Off

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Résumé du poste

Hampton Inn & Suites Pittsburgh / Waterfront - West Homestead is seeking a dynamic General Manager to lead the hotel team, inspire managers, engage guests, and run an efficient, profitable operation that delivers a superior guest experience.

The GM will oversee all departments—front office, housekeeping, breakfast, maintenance, night audit, sales—and drive revenue through strong leadership, talent development, and local market growth, while maintaining budget discipline and safety standards.

Responsabilités

• Oversee daily hotel operations across all departments (front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales).
• Market and promote the hotel's quality product and services to exceed guest expectations.
• Lead in recruiting, hiring, training, and retaining top talent to deliver WOW experiences.
• Mentor and motivate staff, ensuring collaboration between departments to meet budgets and build strong relationships.
• Create and manage the hotel's annual budget and monitor performance throughout the year.
• Prepare and explain monthly financial reports and drive strong financial performance while maintaining guest relations.

Description du poste

Benefits:

• Health insurance


• Paid time off


• Vision insurance


• 401(k)


• Bonus based on performance


• Dental insurance


• Employee discounts

We are looking for a dynamic General Manager to lead our dedicated team at the Hampton Inn & Suites Pittsburgh / Waterfront - West Homestead.

General Manager

Our General Managers hold one of the most important roles at the hotel. They are the hotel’s leader. They motivate managers. Inspire employees. Engage with guests. All while running an efficient and profitable business that delivers a superior guest experience.

This job might be for you if you:

• Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.


• Are capable to successfully market the hotel's quality product and services with the goal of exceeding guests’ expectations.


• Are sharp at and will provide sales leadership and implement plans to achieve profitability goals.


• Know how to recruit, hire, train and retain top talent that will give the WOW experience to all guests.


• Have the ability to not only supervise hotel employees but mentor and motivate them as well.


• Are passionate and will help guests out as quickly and awesomely as possible.


• Know how to work with departments to achieve budgets and build strong working relationships.


• Will motivate and ensure the cleanliness and safety of the hotel.


• Are capable at creating the hotel’s annual budget and track performance throughout the year.


• Can produce and effectively explain the monthly financial reports.


• Have the ability to deliver strong financial performance while maintaining guests relations.


• Enjoy collaboration and learning with other ZMC Hotels General Managers.

Benefits:

Join the Hampton Inn & Suites where we provide the best in services to our guests and where we support and develop our team.

This position provides:

• Monthly Bonus program.


• Health, Dental insurance and Vision Discount plans.


• Paid Time Off (PTO) after only 60 days employment.


• 401k plan to help you plan for your future.


• Discounted hotel rooms.


• A great work environment with an engaged team.