Hotel General Manager — Guest Experience & Revenue Leader

HHM Hospitality; Washington (District of Columbia); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Company Match

Life Insurance

Travel Discounts

Commuter Benefits

Bonuses & Incentives

Wellness Program

Education/Professional Development

Tech Reimbursements

Job summary

HHM Hospitality's Hampton Inn Washington DC seeks a General Manager to drive operational excellence across all hotel departments and deliver award-winning guest experiences.

The GM will lead a diverse team, implement yield strategies to maximize revenue, uphold Hilton brand standards, and oversee front office, housekeeping, and maintenance while fostering professional growth among staff.

Qualifications

• Associate or Bachelor’s Degree in Business, Hospitality or related field.
• Previous hotel management experience required.

Responsibilities

• Lead, inspire, and mentor a diverse team, cultivating collaboration and accountability.
• Set clear expectations and provide guidance to achieve exceptional performance.
• Oversee guest satisfaction by enforcing service standards and resolving issues.
• Develop and execute strategies to maximize revenue and manage expenses.
• Monitor financial performance and implement corrective actions as needed.
• Oversee hotel operations including front office, housekeeping, and maintenance.
• Foster continuous learning and professional development.

Skills

Leadership

Guest Experience

Financial Performance

Operations Management

Employee Development

Education

Bachelor’s Degree in Business or Hospitality

Job description

HHM Hospitality's Hampton Inn Washington DC seeks a General Manager to drive operational excellence across all hotel departments and deliver award-winning guest experiences.

The GM will lead a diverse team, implement yield strategies to maximize revenue, uphold Hilton brand standards, and oversee front office, housekeeping, and maintenance while fostering professional growth among staff.