Hotel General Manager - Lead Teams, Profit & Experience

Springhill Suites Buena Park; Buena Park (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Springhill Suites Buena Park in California is seeking a dynamic General Manager to lead our team and run an efficient, profitable hotel with a superior guest experience.

The role covers front office, housekeeping, breakfast, maintenance, night audit, sales; you will recruit, train, mentor staff, manage budgets, and deliver strong financial performance while maintaining guest satisfaction. Expect collaboration with a motivated team and a focus on excellence.

Qualifications

• Experience leading hotel operations and teams.
• Proven ability to drive guest satisfaction and profitability.
• Strong leadership and people development skills.

Responsibilities

• Oversee daily hotel operations including front office, housekeeping, breakfast, maintenance, and night audit.
• Market the hotel’s services to exceed guest expectations and drive revenue.
• Provide sales leadership and implement plans to achieve profitability goals.
• Recruit, hire, train and retain top talent to deliver a WOW guest experience.
• Mentor and motivate staff, ensuring cleanliness and safety of the hotel.
• Create and manage the annual budget and monitor performance throughout the year.
• Prepare and explain monthly financial reports and maintain strong guest relations.

Skills

Leadership

Operations management

Guest experience

Sales leadership

Recruitment & training

Job description

Springhill Suites Buena Park in California is seeking a dynamic General Manager to lead our team and run an efficient, profitable hotel with a superior guest experience.

The role covers front office, housekeeping, breakfast, maintenance, night audit, sales; you will recruit, train, mentor staff, manage budgets, and deliver strong financial performance while maintaining guest satisfaction. Expect collaboration with a motivated team and a focus on excellence.