Hotel General Manager: Lead Guest Experience & Growth

Hotel Management and Consulting, Inc.; Indio (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Salary: Dependent on experience, plus

Daily Pay Access

Medical, dental, and vision benefits

Paid time off

HSA

401k for full-time employees

Employee Assistance Program

Career Growth

Job summary

Hotel Management and Consulting, Inc. in Indio, CA is seeking an experienced General Manager to lead daily hotel operations and drive guest satisfaction.

You will recruit and mentor a team of 6–12, oversee budgets, occupancy, and revenue performance, and coordinate local sales initiatives to boost occupancy. The role requires strong leadership, exceptional organizational skills, and the ability to adapt to a changing schedule.

Qualifications

• Strong leadership and team-building capabilities.
• Excellent guest service mindset and problem-solving skills.
• Proven ability to manage budgets, labor, and occupancy, with P&L oversight.
• Effective communication with staff and guests.
• Experience in sales and local marketing to drive occupancy.

Responsibilities

• Leadership & Team Building: Recruit, train, and motivate a 6-12 person team; provide hands-on guidance.
• Exceptional Guest Services: Maintain high cleanliness standards and address guest concerns promptly.
• Operational Excellence: Adhere to brand guidelines; manage budgets, labor, occupancy, and P&L.
• Sales & Marketing: Build relationships with local entities; drive in-house guest sales.
• Teamwork: Assist with housekeeping and laundry; cover shifts as needed.
• Emergency Procedures: Follow property safety procedures and ensure security.
• Other Duties as Assigned.

Skills

Leadership

Guest services

Budgeting

P&L management

Team development

Communication

Sales & marketing

Job description

Hotel Management and Consulting, Inc. in Indio, CA is seeking an experienced General Manager to lead daily hotel operations and drive guest satisfaction.

You will recruit and mentor a team of 6–12, oversee budgets, occupancy, and revenue performance, and coordinate local sales initiatives to boost occupancy. The role requires strong leadership, exceptional organizational skills, and the ability to adapt to a changing schedule.