Hotel General Manager: Lead Ops, Guest Experience & Growth

Hotel Management and Consulting, Inc.; Chandler (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Daily pay access

Medical, dental, and vision benefits

Paid time off

401(k)

Health Savings Account (HSA)

Employee Assistance Program

Career growth opportunities

Job summary

Hotel Management and Consulting, Inc. seeks an experienced Hotel General Manager to lead daily operations at our Chandler property. You will oversee staff, guest services, brand standards, and financial performance to maximize occupancy and profitability.

The role requires hands-on leadership, strong communication, and the ability to build a cohesive team while delivering exceptional guest experiences. Daily tasks include operations oversight, staff development, and community networking.

Qualifications

• Valid driver's license.
• 1+ years of experience as a Hotel General Manager.
• Excellent organizational, time management, and problem-solving abilities.
• Strong leadership and team development skills.
• Excellent verbal and written communication skills.
• Willing to work a changing schedule.

Responsibilities

• Lead, recruit, train, and motivate a 6-12 member team.
• Ensure guest readiness and address guest concerns promptly.
• Oversee brand guidelines, deadlines, budgets, labor, occupancy, and P&L.
• Lead sales and marketing initiatives to increase occupancy.
• Assist with housekeeping and laundry as needed; cover shifts.
• Follow property emergency procedures and ensure security.
• Perform other duties as assigned.

Skills

Leadership

Communication

Problem-solving

Time management

Team development

Job description

Hotel Management and Consulting, Inc. seeks an experienced Hotel General Manager to lead daily operations at our Chandler property. You will oversee staff, guest services, brand standards, and financial performance to maximize occupancy and profitability.

The role requires hands-on leadership, strong communication, and the ability to build a cohesive team while delivering exceptional guest experiences. Daily tasks include operations oversight, staff development, and community networking.