Hotel General Manager | Guest Experience & Growth Leader

Hotel Management and Consulting, Inc.; Apex (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Salary dependent on experience

Bonus opportunity

Daily Pay Access

Medical, Dental, and Vision benefits

Paid time off

HSA

401k for full-time employees

Employee Assistance Program

Career Growth

Job summary

Hotel Management and Consulting, Inc. seeks an experienced, hands-on Hotel General Manager to lead a 6–12 person team, uphold brand standards, and deliver exceptional guest experiences in a dynamic hospitality environment.

You will drive operations, budgeting, labor, and revenue management while fostering local sales and community relationships. This role offers initiative, guest satisfaction focus, and strong career growth within a supportive, drug-free workplace.

Qualifications

• Valid Driver's License.
• 1+ years of experience as a Hotel General Manager.
• Proficient computer skills.
• Excellent organizational, time management, and problem-solving abilities.
• Effective oral and written communication skills.
• Proactive and aggressive in solving problems.
• Strong leadership and team development skills.
• Excellent verbal and written communication skills.

Responsibilities

• Leadership & Team Building: Recruit, train, and motivate a dedicated team of 6-12 staff members.
• Exceptional Guest Services: Maintain high cleanliness standards and address guest concerns, manage reviews.
• Operational Excellence: Follow brand guidelines, meet deadlines, manage budgets, labor, occupancy, and P&L.
• Sales & Marketing: Promote the property locally and build relationships with key clients; lead in-house guest sales.
• Teamwork: Assist housekeeping and cover shifts to ensure operational continuity.
• Emergency Procedures: Follow property emergency procedures and ensure security needs are met.
• Other Duties as Assigned.

Job description

Hotel Management and Consulting, Inc. seeks an experienced, hands-on Hotel General Manager to lead a 6–12 person team, uphold brand standards, and deliver exceptional guest experiences in a dynamic hospitality environment.

You will drive operations, budgeting, labor, and revenue management while fostering local sales and community relationships. This role offers initiative, guest satisfaction focus, and strong career growth within a supportive, drug-free workplace.