Hotel General Manager: Guest Experience & Growth Leader

Extended Stay America; Florida; On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Excellent Work Environment

Employee Recognition Programs

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Employee Assistance Program

Job summary

Extended Stay America is seeking a General Manager to lead hotel operations in Florida, ensuring exceptional guest experiences and alignment with ESA brand standards. You will manage associates, budget, and daily operations to uphold service quality and profitability.

The role requires strong leadership, a focus on guest satisfaction, and the ability to drive performance across the team in a fast-paced hospitality environment.

Qualifications

• Minimum three years related hospitality management experience.
• Customer experience required.
• Valid driver's license and ability to pass motor vehicle check.

Responsibilities

• Oversee hotel operations to meet guest satisfaction targets.
• Lead associate teams and manage daily activities.
• Ensure rooms and public areas meet cleanliness standards and brand requirements.
• Recruit, interview, onboard, and train staff according to company programs.
• Monitor labor, budget, and procurement within approved vendors.

Skills

Leadership

Guest experience

Budget & cost control

Brand standards

Education

2-year hospitality/business degree

Tools

Microsoft Office

Job description

Extended Stay America is seeking a General Manager to lead hotel operations in Florida, ensuring exceptional guest experiences and alignment with ESA brand standards. You will manage associates, budget, and daily operations to uphold service quality and profitability.

The role requires strong leadership, a focus on guest satisfaction, and the ability to drive performance across the team in a fast-paced hospitality environment.