Hotel General Manager: Elevate Guest Experience & Culture

Extended Stay America; Edison (NJ); On-site; USD 85,000 - 140,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

Dental insurance

Vision insurance

401(k) Savings Plan

Paid Time Off

Employee Assistance Program (EAP)

Employee Perks Program providing store

Job summary

Extended Stay America is seeking a General Manager to lead hotel operations in Edison, NJ. You will ensure guest satisfaction, manage associate performance, and drive financial results while maintaining ESA brand standards.

You will recruit and mentor staff, oversee daily operations and training, and participate in local market activities to grow occupancy and revenue. Excellent leadership and guest service acumen are essential.

Qualifications

• Minimum three years of hospitality management experience.
• Customer experience required; leading a successful hotel team.
• Ability to coach and develop staff to meet brand standards.

Responsibilities

• Ensure guest satisfaction targets and uphold brand standards.
• Lead operations to maintain rooms and public areas to the highest standards.
• Recruit, interview, and onboard associates; ensure training compliance.
• Drive teamwork, performance, and adherence to company policies.

Skills

Customer service

Communication

English proficiency

Team leadership

Spanish beneficial

Education

Two-year degree

Tools

MS Office

Job description

Extended Stay America is seeking a General Manager to lead hotel operations in Edison, NJ. You will ensure guest satisfaction, manage associate performance, and drive financial results while maintaining ESA brand standards.

You will recruit and mentor staff, oversee daily operations and training, and participate in local market activities to grow occupancy and revenue. Excellent leadership and guest service acumen are essential.