Hotel Front Desk Night Auditor

American Hospitality Partners LLC; Romulus (MI); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee discount

Job summary

American Hospitality Partners LLC in Romulus, MI is seeking a friendly Hotel Front Desk Agent to welcome guests and handle check-in/out, reservations, and guest information. You will communicate with housekeeping and maintain accurate records of bookings and payments.

We offer on-site work with a pay range of $15.00–$17.00 per hour, and options for full-time or part-time schedules. A minimum of 1 year in hotel front desk or related service is required, with High School education as a baseline.

Qualifications

• Minimum 1 year in Hotel Front Desk or other Service Experience.
• Minimum High School education; Post-High School education preferred.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Provide information about our hotel, available rooms, rates and amenities
• Communicate with housekeeping staff to ensure all rooms are ready to accommodate guest needs
• Maintain updated records of bookings and payments

Skills

Customer service

Communication

Education

High School diploma

Post-High School education preferred

Job description

Overview

We are looking for an enthusiastic Hotel Front Desk Agent to help us provide pleasant and memorable experiences for our guests.

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you enjoy customer service and have work experience in the hotel industry, we would like to meet you.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Provide information about our hotel, available rooms, rates and amenities
• Communicate with housekeeping staff to ensure all rooms are ready to accommodate guest needs
• Maintain updated records of bookings and payments

Education and Experience

• Minimum of 1 year in Hotel Front Desk or other Service Experience
• Minimum of High School education, Post-High School education preferred

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits

• Employee discount

Schedule

• Sunday, Monday, Tuesday
• Weekdays and Weekends as needed

Work Location: In person