Hotel Front Desk Agent

American Hospitality Partners LLC; Romulus (MI); On-site; USD 17,908 - 22,041; Full time

Benefits offered by this job

Employee discount

Job summary

A hospitality management company in Michigan is seeking an enthusiastic Hotel Front Desk Agent to provide pleasant experiences for guests. Responsibilities include managing check-ins, reservations, and maintaining guest records. Ideal candidates have experience in customer service and will contribute to a friendly environment. This position offers full-time and part-time options with pay ranging from $13.00 to $16.00 per hour.

Qualifications

• Minimum of 1 year in Hotel Front Desk or other Service Experience.
• Minimum of High School education, Post-High School education preferred.

Responsibilities

• Perform all check-in and check-out tasks.
• Manage online and phone reservations.
• Provide information about our hotel, available rooms, rates and amenities.
• Communicate with housekeeping staff to ensure all rooms are ready to accommodate guest needs.
• Maintain updated records of bookings and payments.

Skills

Customer service

Communication

Multitasking

Education

High School diploma

Post-High School education

Job description

Overview

We are looking for an enthusiastic Hotel Front Desk Agent to help us provide pleasant and memorable experiences for our guests.

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you enjoy customer service and have work experience in the hotel industry, we would like to meet you.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Provide information about our hotel, available rooms, rates and amenities
• Communicate with housekeeping staff to ensure all rooms are ready to accommodate guest needs
• Maintain updated records of bookings and payments

Education and Experience

• Minimum of 1 year in Hotel Front Desk or other Service Experience
• Minimum of High School education, Post-High School education preferred

Job Details

• Job Types: Full-time, Part-time
• Pay: $13.00 - $16.00 per hour
• Benefits: Employee discount
• Schedule: Afternoon Shift
• Monday to Friday
• Weekends as needed
• Work Location: In person