Hotel Front Desk Agent – Guest Experience

Tandem Hospitality Group LLC; Longmont (CO); On-site; USD 25,000 - 33,000; Full time

Job summary

Tandem Hospitality Group LLC in Longmont, CO seeks a Front Desk Agent for Hotel Longmont. You will handle guest check-in/out, PBX operations, and daily accounting procedures with a focus on courteous service.

Salary is $20 per hour; position may be full-time or part-time. Reports to the Director of Rooms. A high school diploma and reliable work ethic are required; you must be able to stand, walk, and lift up to 25 pounds.

Qualifications

• High school diploma or equivalent required.
• Six months to one year of related experience preferred.
• Ability to read, analyze, and interpret procedures.
• Ability to operate the PBX and guest management systems.

Responsibilities

• Provide high level customer service to guests.
• Check guests in and out in a confident, professional manner.
• Answer phone calls promptly with accurate information.
• Balance out daily shift bank and cash receipts.
• Coordinate with other departments to ensure guest satisfaction.
• Follow established credit and security procedures.

Skills

Guest service

Communication

Cash handling

Multitasking

Education

High school diploma or equivalent

Tools

Property Management System

PBX system

Job description

Tandem Hospitality Group LLC in Longmont, CO seeks a Front Desk Agent for Hotel Longmont. You will handle guest check-in/out, PBX operations, and daily accounting procedures with a focus on courteous service.

Salary is $20 per hour; position may be full-time or part-time. Reports to the Director of Rooms. A high school diploma and reliable work ethic are required; you must be able to stand, walk, and lift up to 25 pounds.