Hotel Front Desk Agent - Part Time (PTO & 401k)

Stonebridge Companies; Loveland (CO); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

401(k) matching

Wellness support

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Companies is seeking a part-time Guest Service Agent in Loveland, CO. You will assist guests with check-in/check-out, process payments, and maintain accurate records using our property management system.

This role supports the front office and requires strong customer service and communication skills. The position involves flexible hours, including evenings and weekends, with opportunities to assist guests and coordinate with housekeeping and staff.

Qualifications

• Previous experience in a hotel front desk or guest service role preferred.

Responsibilities

• Greet, register, and assign rooms to guests upon arrival.
• Verify guest credit and establish payment methods.
• Keep accurate records of room availability and guest accounts using property management systems.
• Compute bills, collect payments, and make change for guests.
• Perform basic bookkeeping tasks, such as balancing cash accounts.
• Issue room keys and provide instructions to bell attendants.
• Review accounts and charges with guests during checkout.
• Post charges for rooms, food, beverages, and services to ledgers.
• Transmit and receive guest messages using telephones or switchboards.
• Coordinate with housekeeping and maintenance staff to address issues.
• Make and confirm reservations for guests.
• Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.

Skills

Customer service

Communication

Cash handling

Bookkeeping

Organizational skills

Tools

Property Management System

Microsoft Word

Microsoft Excel

Job description

Stonebridge Companies is seeking a part-time Guest Service Agent in Loveland, CO. You will assist guests with check-in/check-out, process payments, and maintain accurate records using our property management system.

This role supports the front office and requires strong customer service and communication skills. The position involves flexible hours, including evenings and weekends, with opportunities to assist guests and coordinate with housekeeping and staff.