Guest Experience Agent - Front Desk

Azul Hospitality Group; Denver (CO); On-site; USD 26,573 - 28,929; Full time

Job summary

Azul Hospitality Group is seeking a Front Desk Agent at their Aloft Denver Downtown location. Your role will include greeting guests, managing their check-in and check-out processes, and addressing their inquiries to ensure a pleasant experience.

Ideal candidates will have previous experience in hospitality, strong communication skills, and a detail-oriented approach to customer service. This is a full-time or part-time position with a starting salary of $19.29 to $21.00 hourly.

Qualifications

• Good communication skills, both verbal and written.
• Experience in the hospitality industry preferred.
• Must be detail-oriented and organized.

Responsibilities

• Greet and welcome guests upon arrival.
• Handle check-in and check-out processes efficiently.
• Manage guest inquiries and requests professionally.

Skills

Customer relations skills

Communication skills

Organizational skills

Problem-solving skills

Education

High school or equivalent education

Tools

Windows OS

MS Office

PMS

PBX system

POS system

Job description

Azul Hospitality Group is seeking a Front Desk Agent at their Aloft Denver Downtown location. Your role will include greeting guests, managing their check-in and check-out processes, and addressing their inquiries to ensure a pleasant experience.

Ideal candidates will have previous experience in hospitality, strong communication skills, and a detail-oriented approach to customer service. This is a full-time or part-time position with a starting salary of $19.29 to $21.00 hourly.