Guest Experience Agent — Part-Time Front Desk

Automatic Data Processing, Inc.; Colorado Springs (CO); Sur place; USD 22 000 - 29 000; Temps partiel

Avantages offerts par ce poste

401(k) with company matching

Exclusive worldwide Marriott employee

employee travel discount program

Résumé du poste

Marriott International in Colorado Springs is seeking a friendly Front Desk Agent to manage check-in/check-out and greet guests with warmth. You will handle reservations, answer questions, and ensure guest satisfaction in a fast-paced hotel environment.

The role requires a high school diploma and prior hotel experience is preferred. Bilingual candidates are a plus, and the hotel offers benefits including retirement plans and employee travel discounts.

Qualifications

• High School diploma is required.
• Previous hotel experience is preferred.
• Bilingual is a plus.

Responsabilités

• Greet guests and manage check-in/check-out with a warm, hospitable attitude.
• Confirm reservation details and inform guests about hotel amenities.
• Maintain security procedures and log guest feedback for management.
• Monitor arrivals/departures and ensure rooms are accurately assigned.
• Keep lobby and front desk clean and well-stocked; assist with requests as needed.

Connaissances

Guest service orientation

Verbal communication

Anticipate guest needs

Teamwork

Follow procedures

Organization

Prioritization

Formation

High school diploma

Hotel experience preferred

Description du poste

Marriott International in Colorado Springs is seeking a friendly Front Desk Agent to manage check-in/check-out and greet guests with warmth. You will handle reservations, answer questions, and ensure guest satisfaction in a fast-paced hotel environment.

The role requires a high school diploma and prior hotel experience is preferred. Bilingual candidates are a plus, and the hotel offers benefits including retirement plans and employee travel discounts.