Guest Services Front Desk Agent

Highgate Hotels, LP; Denver (CO); On-site; USD 22,162 - 31,564; Full time

Benefits offered by this job

Competitive benefits including medical coverage

Retirement 401k Program

Travel discounts at hotels

Job summary

A prominent hotel management company located in Denver is seeking a Front Desk Agent. The role requires providing courteous and efficient service to guests during check-in and check-out while maximizing occupancy. The ideal candidate will have a high school diploma and some experience in hospitality. Responsibilities include answering guest inquiries, handling reservations, and managing front desk operations. Competitive hourly pay of $19.50/hr and full-time associates receive benefits including medical coverage and a 401k plan.

Qualifications

• Experience in a hotel or a related field preferred.
• Customer service experience preferred.
• Computer experience required.

Responsibilities

• Provide efficient service to all guests during check-in and check-out.
• Answer inquiries from guests regarding restaurants and transportation.
• Handle check-ins and checkouts in a friendly manner.

Skills

Customer Service

Effective Communication

Multitasking

Education

High School diploma or equivalent

College course work in related field

Tools

Front Desk computer system

Job description

A prominent hotel management company located in Denver is seeking a Front Desk Agent. The role requires providing courteous and efficient service to guests during check-in and check-out while maximizing occupancy. The ideal candidate will have a high school diploma and some experience in hospitality. Responsibilities include answering guest inquiries, handling reservations, and managing front desk operations. Competitive hourly pay of $19.50/hr and full-time associates receive benefits including medical coverage and a 401k plan.