Hotel Concierge & City Tour Specialist

Historic Tours of America; Nashville (TN); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay: Earn $18 per hour +佣未

Paid Training and ongoing training

Paid vacation and sick leave (FT)

Healthcare plan options

401K Plan

Fun & Supportive Environment

Established & financially stable

Descripción de la vacante

Historic Tours of America in Nashville is seeking a friendly Hotel Concierge who will greet guests, promote our tours, and provide exceptional customer service in a hotel lobby setting. You will upsell tours using product knowledge and pricing to meet sales goals while supporting guests with local attractions and experiences.

The role emphasizes self-motivation, outgoing personality, and a genuine passion for Nashville history and culture, with opportunities to learn about various tours and

Formación

• Excellent customer service and sales skills.
• Ability to read, write and speak fluent English for communication with guests and team members.
• Ability to accurately handle transactions and receipts from sales and maintain ticket inventory and assets.

Responsabilidades

• Greet guests with a smile and prompt service; extend courtesy and hospitality.
• Guide guests to the best offerings based on interests and product knowledge.
• Be knowledgeable and passionate about our tours, attractions, and Nashville offerings.

Conocimientos

Customer service

Sales

Information center experience

English fluency

Educación

High school diploma or equivalent

Descripción del empleo

Historic Tours of America in Nashville is seeking a friendly Hotel Concierge who will greet guests, promote our tours, and provide exceptional customer service in a hotel lobby setting. You will upsell tours using product knowledge and pricing to meet sales goals while supporting guests with local attractions and experiences.

The role emphasizes self-motivation, outgoing personality, and a genuine passion for Nashville history and culture, with opportunities to learn about various tours and