Hotel Concierge & Tours Sales Specialist

Historic Tours of America; Savannah (GA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Uncapped commission

Paid training

Vacation & sick leave (FT)

Health plan options

401K plan

Friendly team environment

Job summary

Historic Tours of America is hiring a Hotel Concierge in Savannah to greet guests, promote our tours, and provide top-tier guest service in the hotel lobby. The role emphasizes sales ability, product knowledge, and a welcoming attitude to help guests enjoy Savannah’s historic offerings.

You will be self-motivated, friendly, and proactive, with training and ongoing education on our tours, attractions, restaurants, and local experiences.

Qualifications

• Experience in sales/commission-based roles and customer service background required.
• High school graduate or equivalent.
• Excellent communication and friendly demeanor required.

Responsibilities

• Greet guests with a smile and provide prompt service.
• Guide guests to the best offerings based on their interests.
• Be knowledgeable about tours and pricing; present options clearly.
• Utilize sales skills including pitching, cross-selling, and closing deals.
• Be computer literate with basic software knowledge (Word, Excel, Outlook).
• Present tour costs using the company pricing system.

Skills

Sales experience

Customer service

Fluent English

Education

High school diploma

Job description

Historic Tours of America is hiring a Hotel Concierge in Savannah to greet guests, promote our tours, and provide top-tier guest service in the hotel lobby. The role emphasizes sales ability, product knowledge, and a welcoming attitude to help guests enjoy Savannah’s historic offerings.

You will be self-motivated, friendly, and proactive, with training and ongoing education on our tours, attractions, restaurants, and local experiences.