Boutique Concierge | Elevate Guest Experience

Davidson Hospitality Group; Nashville (TN); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Hotel Discounts

401K Match

Paid Time Off

Tuition Reimbursement

Teledoc service

Job summary

The Hutton Hotel in Nashville, operated by Davidson Hospitality Group, is seeking a Concierge to deliver exceptional guest service. You will assist guests with restaurant reservations, transportation, and local attractions recommendations, acting as a trusted resource to elevate their experience.

The role requires enthusiastic communication and the ability to handle multiple requests with grace. Ideal candidates will have hospitality or customer service experience, strong communication skills,

Qualifications

• Previous experience in a customer service or hospitality role.
• Excellent communication, problem-solving, and interpersonal skills.
• Knowledge of local attractions, restaurants, and transportation options.
• Ability to multitask and prioritize guest requests.
• Proficient in Microsoft Office and reservation systems.

Responsibilities

• Assist guests with restaurant reservations.
• Arrange transportation and recommendations for local attractions.
• Provide recommendations to enhance the guest experience.
• Serve as a knowledgeable resource for guests throughout their stay.

Skills

Customer service

Hospitality

Communication

Problem-solving

Interpersonal skills

Local knowledge

Multitasking

Flexibility

Bilingual

Tools

Microsoft Office

Reservation systems

Job description

The Hutton Hotel in Nashville, operated by Davidson Hospitality Group, is seeking a Concierge to deliver exceptional guest service. You will assist guests with restaurant reservations, transportation, and local attractions recommendations, acting as a trusted resource to elevate their experience.

The role requires enthusiastic communication and the ability to handle multiple requests with grace. Ideal candidates will have hospitality or customer service experience, strong communication skills,