Guest Experience Concierge | Daily Pay & Benefits

Schulte Hospitality Group; Nashville (TN); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Daily Pay

Telemedicine & Mental Health

Health Insurance options

401k Plan

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts

Résumé du poste

Schulte Hospitality Group in Nashville seeks an energetic Concierge to deliver exceptional guest experiences and assist in daily hotel operations. You will greet guests, provide information on local attractions, arrange transportation, and support front desk and bell staff with professionalism and warmth.

The role requires strong communication, problem-solving, and a passion for service in a fast-paced hotel environment; high school diploma or equivalent is required, with opportunities for

Qualifications

• Greet guests in a professional, courteous manner.
• Ability to resolve guest issues quickly and effectively.
• Strong communication and listening skills.
• Maintain a neat and professional appearance according to brand standards.

Responsabilités

• Personalize guests' experience by greeting them in a welcoming way.
• Answer inquiries about the city, events and attractions.
• Coordinate transportation and assist with dining and entertainment options.
• Support front desk operations and other departments as needed.
• Maintain cleanliness and restock of the concierge lounge.
• Log and deliver packages and messages to guests and meeting rooms.

Connaissances

Excellent communication

Guest relations

Problem solving

Customer service

Teamwork

Professional appearance

Formation

High school degree or equivalent

Outils

Front Desk system

Description du poste

Schulte Hospitality Group in Nashville seeks an energetic Concierge to deliver exceptional guest experiences and assist in daily hotel operations. You will greet guests, provide information on local attractions, arrange transportation, and support front desk and bell staff with professionalism and warmth.

The role requires strong communication, problem-solving, and a passion for service in a fast-paced hotel environment; high school diploma or equivalent is required, with opportunities for