Hotel AV Technician – Event Setup & Ops

Encore; Austin (TX); Presencial; USD 22 000 - 28 000; Tempo integral

Resumo da oferta

Encore is hiring a Technician in Austin to set up and operate basic audiovisual systems in a hospitality environment, ensuring complete customer satisfaction. You will report to the Operations Manager or Director of Event Technology.

Your daily duties include precise setup and breakdown, on-site guest meetings to confirm needs, and proactive monitoring of events. You will troubleshoot equipment, complete Navigator entries, and coordinate with clients and vendors.

Qualificações

• High School Diploma is required; Associate’s degree preferred.
• Must meet/validate and complete all training and certifications within 60 days of start date.
• 1 year of customer service or hospitality experience is preferred.

Responsabilidades

• Set up and operate basic audiovisual equipment for events.
• Provide on-site customer service and communicate effectively with clients.
• Troubleshoot equipment and software issues in a timely manner.
• Complete order entries and related paperwork accurately using Navigator.

Conhecimentos

Hospitality

Ownership

Instills Trust

Safety Conscious

Action Oriented

Tech Savvy

Communicates Effectively

Formação académica

High School Diploma

Associate's degree

Descrição da oferta de emprego

Encore is hiring a Technician in Austin to set up and operate basic audiovisual systems in a hospitality environment, ensuring complete customer satisfaction. You will report to the Operations Manager or Director of Event Technology.

Your daily duties include precise setup and breakdown, on-site guest meetings to confirm needs, and proactive monitoring of events. You will troubleshoot equipment, complete Navigator entries, and coordinate with clients and vendors.