Hotel AV Technician: Deliver Flawless Events

Encore; Minneapolis (MN); On-site; USD 22,000 - 28,000; Full time

Job summary

Encore seeks a Technician to set up and operate basic audiovisual systems in a hospitality environment, ensuring customer satisfaction. The role reports to the Operations Manager or Director of Event Technology and requires on-site presence.

Responsibilities include fast setup/breakdown, proactive client communication, and basic problem solving. A high school diploma is required, with preferred AV experience and an active driver’s license.

Qualifications

• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• Valid driver’s license may be required for team members operating company vehicles.
• Must be able to lift 50 lbs.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment with accuracy.
• Provide excellent on-site customer service and communicate effectively with clients.
• Troubleshoot basic equipment or software issues as they arise.
• Accurately enter orders and coordinate with staff and vendors.

Skills

Customer service

Hospitality

Audio-visual

Education

High School Diploma

Associate’s degree preferred

Job description

Encore seeks a Technician to set up and operate basic audiovisual systems in a hospitality environment, ensuring customer satisfaction. The role reports to the Operations Manager or Director of Event Technology and requires on-site presence.

Responsibilities include fast setup/breakdown, proactive client communication, and basic problem solving. A high school diploma is required, with preferred AV experience and an active driver’s license.