Hospitality Rooms Leadership Trainee

Omni Hotels & Resorts; Pittsburgh (Allegheny County); In loco; USD 40.000 - 50.000; Tempo pieno

Descrizione del lavoro

Omni Hotels & Resorts is seeking candidates for the Leader In Development (LID) program in Pittsburgh. This one-year management training program develops skills across Housekeeping and Rooms Division, with time spent in other departments to prepare for promotion.

Relocation may be required after completing the program to advance to a management role. Ideal candidates hold an Associate’s degree or higher (hospitality preferred), possess excellent customer-service skills, and can commit to a

Competenze

• Attain a high propensity for customer service.
• Associate’s degree or higher, preferably in Hospitality Management.
• Willing to work 50 hours per week with a flexible schedule.
• Strong interpersonal and customer-service orientation.
• Show enthusiasm, professionalism and a positive attitude.
• Attention to detail, order and cleanliness.
• Outstanding written and verbal communication skills.
• Able to adapt in fast-paced environments and relocate after program completion.

Mansioni

• Perform front desk, guest services, reservations and housekeeping tasks as part of LID learning contracts.
• Schedule and track LID progress and learning contracts.
• Familiarize with housekeeping systems and standards and conduct room inspections.
• Understand rate plans and adjust guest pricing within policy.
• Assist with training of front office staff and audits.
• Support shift coverage and guest service recovery as needed.
• Represent Omni brand, culture and Power of One behaviors.
• Engage with guests and employees to promote a positive work environment.

Conoscenze

Customer service skills

Interpersonal skills

Communication skills

Flexibility

Relocation willingness

Formazione

Associate’s degree or higher (Hospitality preferred)

Strumenti

Housekeeping systems familiarity

Descrizione del lavoro

Omni Hotels & Resorts is seeking candidates for the Leader In Development (LID) program in Pittsburgh. This one-year management training program develops skills across Housekeeping and Rooms Division, with time spent in other departments to prepare for promotion.

Relocation may be required after completing the program to advance to a management role. Ideal candidates hold an Associate’s degree or higher (hospitality preferred), possess excellent customer-service skills, and can commit to a