Rooms Leader in Development: 12-Month Management Training

Omni Hotels & Resorts

Frisco (TX)

On-site

USD 40,000 - 56,000

Full time

3 days ago

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Job summary

Omni PGA Frisco Resort & Spa in Frisco, TX invites applications for the Rooms Leader in Development (LID) program. This 12-month, full-time track trains graduates to manage rooms operations, with 40 hours weekly in the department and 10 hours of Learning Commitments on property.

Participants work with senior leaders, undergo structured training, and contribute to guest satisfaction while preparing for a management role.

Qualifications

Associate's degree or higher in Hospitality Management is required.
Previous housekeeping or Rooms Division experience preferred.
Willingness to work 50 hours per week with a flexible schedule.
Willingness to relocate upon completion to ensure timely promotion to a management role.

Responsibilities

Learn and perform all aspects of Rooms operations.
Oversee the performance of staff and take corrective actions when necessary.
Scheduling of staff.
Maintains accurate payroll records to ensure staff is paid correctly.
Cleaning and inspecting guest rooms.
Responds to guest requests and complaints as required.
Monitor's product inventory and order additional products as necessary.
Interviewing and selection of staff.
Follow up on established training steps.
Handle guest comments and complaints and ensure guest satisfaction.
Communicate with guests and receive feedback.
Ensures that all housekeeping Front Office operations are performed according to Omni Hotels standards.
Will be responsible for meeting with Division head weekly, Director of Human Resources each month and corporate mentor bi-monthly