Hospitality Reservations Coordinator

Shamin Hotels; Richmond (VA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401K plan with company match

Employee discounts at branded hotels

Gym membership discounts

Paid holidays

Job summary

A hospitality management company located in Virginia is seeking a Reservations Agent. This role involves answering customer inquiries and processing reservations accurately while providing exceptional service. Candidates should possess strong customer service and sales skills, with the ability to collaborate with a team. Shamin Hotels offers a variety of benefits, training opportunities, and employee discounts. Ideal for those eager to grow within the hospitality industry.

Qualifications

• Exceptional customer service skills with a friendly demeanor.
• Ability to utilize effective sales techniques for securing reservations.
• Strong problem-solving skills to address customer issues.

Responsibilities

• Professionally handle customer inquiries and reservations.
• Process reservations accurately and in a timely manner.
• Maintain a comprehensive understanding of accommodations and amenities.

Skills

Customer service skills

Sales techniques

Problem-solving

Team collaboration

Tools

Reservation systems

Job description

A hospitality management company located in Virginia is seeking a Reservations Agent. This role involves answering customer inquiries and processing reservations accurately while providing exceptional service. Candidates should possess strong customer service and sales skills, with the ability to collaborate with a team. Shamin Hotels offers a variety of benefits, training opportunities, and employee discounts. Ideal for those eager to grow within the hospitality industry.