Guest Service Specialist – Front Desk & Hospitality

Shamin Hotels; Midlothian (VA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee discounts at hotels

Job summary

Shamin Hotels in Midlothian, Virginia is searching for a Guest Service Agent who will be responsible for checking guests in and out, and providing outstanding customer service. This position requires effective communication with guests regarding their needs and inquiries.

Join a growing team within a company that values teamwork and excellence in service. Shamin Hotels offers benefits including health insurance, paid time off, and opportunities for advancement across our expanding hotel portfolio.

Qualifications

• Ability to greet guests warmly and professionally.
• Strong communication skills for effective interaction.
• Proficient in handling payments and reservations.

Responsibilities

• Check guests in and out of their rooms.
• Assist guests with inquiries and provide information.
• Handle reservations and manage guest records.

Skills

Teamwork

Customer Service

Communication

Initiative

Job description

Shamin Hotels in Midlothian, Virginia is searching for a Guest Service Agent who will be responsible for checking guests in and out, and providing outstanding customer service. This position requires effective communication with guests regarding their needs and inquiries.

Join a growing team within a company that values teamwork and excellence in service. Shamin Hotels offers benefits including health insurance, paid time off, and opportunities for advancement across our expanding hotel portfolio.