Guest Reservations Specialist

Brett/Robinson Gulf Corp.; Gulf Shores (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality company seeks a customer service representative to support guest accommodations and provide information to guests and owners. Responsibilities include handling reservation entries, providing excellent customer care, and ensuring courteous interactions with guests and team members. Ideal candidates will have strong communication skills and preferably 1 year of experience in reservations. This role is based in Gulf Shores, Alabama, and plays a vital part in enhancing guest experiences.

Qualifications

• Strong communication and customer service skills required.
• Preferred experience of 1 year in reservations.

Responsibilities

• Serve as a representative of the company displaying courtesy and tact.
• Provide customer care and receive contacts from customers.
• Enter reservations into the computer program and take deposits.

Skills

Advanced Communication Skills

Advanced Customer Service

Education

High School or better

Job description

A hospitality company seeks a customer service representative to support guest accommodations and provide information to guests and owners. Responsibilities include handling reservation entries, providing excellent customer care, and ensuring courteous interactions with guests and team members. Ideal candidates will have strong communication skills and preferably 1 year of experience in reservations. This role is based in Gulf Shores, Alabama, and plays a vital part in enhancing guest experiences.