Hospitality PBX Operator: Guest Reservations & Welcome

Travel Leisure Resort Development Inc

United States

On-site

USD 22,000 - 30,000

Full time

8 days ago

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Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. seeks a PBX Phone Operator to deliver warm hospitality, answer calls, and assist guests with reservations and quotes. You’ll play a vital role in making vacations memorable, welcoming guests from around the world and supporting internal communications.

Strong English, phone etiquette, and multitasking are essential in this fast-paced hospitality environment. Join a global leader in vacation ownership and travel membership, with comprehensive benefits and opportunities to

Qualifications

Professional appearance and a positive, can-do attitude.
Strong phone etiquette skills.
Excellent communication skills with the ability to read, write, and understand English.
Ability to solve problems with minimal supervision.
Ability to multitask and work in a fast paced environment.
Strong attention to detail and organization skills.
Basic computer and office skills.

Responsibilities

Answer incoming calls for the resort - including external and internal communications.
Bring smiles to guests from around the world by providing warm welcomes.
Reserve and confirm reservations for individuals and/or groups.
Provide guests with room rate quotes.
Respond to guest inquiries and concerns as quickly and completely as possible.