Part-Time PBX Operator: Resort Reservations & Guest Service

Travel Leisure Resort Development Inc; United States; On-site; USD 36,000 - 39,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Wellness program

Employee Assistance Program

401k with employer match

Legal and identity theft plan

Voluntary income protection benefits

Paid time off/holidays

Job summary

Travel + Leisure Co. is seeking a personable PBX Phone Operator to welcome guests, provide information about the resort, quote room rates, and confirm reservations. This role emphasizes hospitality with heart and clear communication in English.

You will handle incoming calls, assist guests from around the world, and support a fast-paced on-site team. Local candidates preferred; 4-5 hour shifts available; benefits include comprehensive health options and 401k eligibility.

Qualifications

• Professional appearance and positive attitude.
• Strong phone etiquette and clear communication in English.
• Ability to read, write, and understand English.
• Ability to multitask in a fast-paced environment.
• Good organizational skills and attention to detail.

Responsibilities

• Answer incoming calls for the resort, including external and internal communications.
• Give guests warm welcomes and friendly service.
• Reserve and confirm reservations for individuals and groups.
• Provide guests with room rate quotes.
• Respond to guest inquiries and concerns promptly and completely.

Skills

Phone etiquette

Customer service

English proficiency

Multitasking

Attention to detail

Basic computer skills

Job description

Travel + Leisure Co. is seeking a personable PBX Phone Operator to welcome guests, provide information about the resort, quote room rates, and confirm reservations. This role emphasizes hospitality with heart and clear communication in English.

You will handle incoming calls, assist guests from around the world, and support a fast-paced on-site team. Local candidates preferred; 4-5 hour shifts available; benefits include comprehensive health options and 401k eligibility.