Resort PBX Operator - Guest Service & Reservations

Travel-Leisure-Co; Honolulu (HI); On-site; USD 30,000 - 43,000; Part time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Wellness program

Volunteer time off

Job summary

Travel + Leisure Co. in Hawaii is seeking a friendly PBX Phone Operator to greet guests, provide information about the resort, and confirm reservations.

You will quote room rates, handle internal and external calls, and respond promptly to guest inquiries in a fast-paced hospitality environment.

We offer comprehensive benefits and a starting rate of $26.50 per hour, with local candidates encouraged to apply.

Qualifications

• Excellent English reading, writing, and comprehension.
• Professional appearance with a positive attitude.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer incoming calls for the resort, including external and internal lines.
• Provide warm welcomes to guests from around the world.
• Reserve and confirm reservations for individuals and groups.
• Provide guests with room rate quotes and availability.
• Respond quickly and completely to guest inquiries and concerns.

Skills

Phone etiquette

Communication skills

Multitasking

Customer service

Tools

Reservation system

Job description

Travel + Leisure Co. in Hawaii is seeking a friendly PBX Phone Operator to greet guests, provide information about the resort, and confirm reservations.

You will quote room rates, handle internal and external calls, and respond promptly to guest inquiries in a fast-paced hospitality environment.

We offer comprehensive benefits and a starting rate of $26.50 per hour, with local candidates encouraged to apply.