Hospitality Ops Leader & Guest Experience

Southern Arkansas University; Miami (FL); In loco; USD 40.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health & Wellness – Medical, Dental &

PTO

Discounted Meals

401(k) Plan with Company Match

Descrizione del lavoro

Pura Vida Miami is seeking an Assistant General Manager to lead a hospitality team and promote healthful, nutrient-rich offerings. You will educate guests about products, maintain a welcoming atmosphere, and drive exceptional service daily.

The role requires 1+ year in customer service in food hospitality, 2+ years managerial experience, and a high school diploma (college preferred). Bilingual English/Spanish is a plus. Equal opportunity employer with growth opportunities.

Competenze

• Minimum 1 year of proven customer service experience in hospitality or restaurant.
• 2+ years of proven managerial experience in hospitality or restaurant.
• High School Diploma or GED required; 2 years of college preferred.
• Exceptional communication, organizational, and problem-solving skills.
• Bilingual proficiency (English and Spanish) is a plus.

Mansioni

• Lead a team with a positive attitude and clear communication.
• Deliver outstanding customer service and resolve issues professionally.
• Motivate staff to provide swift, friendly service in a clean, inviting environment.
• Collaborate with General Manager to manage inventory, labor, and procedures.
• Organize scheduling and supervise team shifts to ensure smooth operations.

Conoscenze

Customer service

Management

Team leadership

Communication

Formazione

High School Diploma or GED

College credits preferred

Descrizione del lavoro

Pura Vida Miami is seeking an Assistant General Manager to lead a hospitality team and promote healthful, nutrient-rich offerings. You will educate guests about products, maintain a welcoming atmosphere, and drive exceptional service daily.

The role requires 1+ year in customer service in food hospitality, 2+ years managerial experience, and a high school diploma (college preferred). Bilingual English/Spanish is a plus. Equal opportunity employer with growth opportunities.