Assistant General Manager - Hospitality Team Leader

Pura Vida Miami Llc; Calabasas (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness – Medical, Dental &

PTO

Discounted Meals

Growth Opportunities

401(k) Plan with Company Match

Job summary

Pura Vida Miami is seeking an Assistant General Manager to lead a dynamic team in a hospitality setting. You will focus on guest education about our wholesome products, deliver exceptional service, and maintain a welcoming atmosphere every day.

Partner with the General Manager to optimize inventory, staffing, and daily operations while upholding food safety standards and positive team development.

Qualifications

• Minimum 1 year of proven customer service experience in hospitality/restaurant.
• 2+ years of managerial experience in hospitality/restaurant.
• High School Diploma or GED; 2 years of college preferred.

Responsibilities

• Lead and motivate a team to deliver outstanding customer service.
• Resolve customer issues efficiently and professionally.
• Collaborate with General Manager on inventory, labor, and operations.
• Maintain staffing plans to support peak times and schedule shifts.
• Ensure compliance with food safety and sanitation standards.
• Participate in hiring, performance reviews, and coaching.
• Direct staff on the floor to ensure smooth operations.
• Monitor expo station for timely, accurate food delivery.

Skills

Customer service

Team leadership

Communication

Organization

Problem solving

Food safety knowledge

Education

High School Diploma or GED

2 years college preferred

Job description

Pura Vida Miami is seeking an Assistant General Manager to lead a dynamic team in a hospitality setting. You will focus on guest education about our wholesome products, deliver exceptional service, and maintain a welcoming atmosphere every day.

Partner with the General Manager to optimize inventory, staffing, and daily operations while upholding food safety standards and positive team development.