Hospitality Operations Lead - Assistant GM

Elior Group; San Francisco (CA); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical (FT Employees)

Vision

Voluntary UNUM offering for Accident,

Discount Program

Commuter Benefits (Parking and Transit

EAP

401k

Sick Time

Holiday Pay (9 paid holidays)

Tuition Reimbursement (FT Employees)

Paid Time Off

Job summary

The Assistant General Manager partners with the General Manager to lead daily food service operations, deliver exceptional guest and client experiences, develop the team, and achieve financial and operational goals.

This role is ideal for a high-potential hospitality leader preparing to advance into a General Manager role, with the ability to lead the operation independently across California, including new venue openings, vacation coverage, leadership transitions, and special projects.

Qualifications

• Must-have: At least six years’ experience in direct foodservice operation management.
• Strong knowledge of food and catering trends with a focus on quality, production, sanitation, cost controls, and presentation.
• Knowledgeable on HACCP controls and proper storage and use of food.
• Strong financial and business acumen.
• Strong written and verbal communication skills.

Responsibilities

• Assisting with managing food service operations in accordance with the approved budget.
• Assisting with all financial reporting and budgeting.
• Managing salaried managers and hourly associates.
• Taking responsibility for all hourly hiring, on-boarding, and training with a strong focus on team member growth.
• Establishing and maintaining good rapport with staff, clients, and guests.
• Managing purchasing and inventory controls.

Skills

Foodservice management

Budgeting & finance

HACCP knowledge

Staff development

Communication skills

Education

Bachelor’s degree in Food Services Technology/Management or related field

Associates degree + 2 years related experience

Job description

The Assistant General Manager partners with the General Manager to lead daily food service operations, deliver exceptional guest and client experiences, develop the team, and achieve financial and operational goals.

This role is ideal for a high-potential hospitality leader preparing to advance into a General Manager role, with the ability to lead the operation independently across California, including new venue openings, vacation coverage, leadership transitions, and special projects.