Hospitality Operations Intern — Onsite, Flexible Schedule

Highgate; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Full time

Job summary

Highgate Hotels in Washington, DC invites you to join its 2027 Operations Internship, a program designed to rotate you through multiple hotel departments. The internship begins in June and offers hands-on exposure to the hospitality industry in a dynamic, fast-paced setting.

You will learn operations fundamentals, guest services, and teamwork while contributing to guest satisfaction and hotel performance. This onsite program is ideal for students seeking real-world experience and professional

Qualifications

• Currently pursuing a bachelor’s degree or equivalent in Hotel/Hospitality Management, Finance, Economics, Data Analytics, Business, or a related field.
• We are looking for individuals who possess a high level of attention to detail and a strong work ethic.
• This role has direct involvement with both management and employees and strong communication skills are required.
• Applicants must also have the ability to multi-task in a fast-paced environment, have the confidence to provide feedback to management and have strong follow through.
• This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.
• This is a fully onsite internship. Candidates must reside in the internship city for the duration of the program and be available to work onsite as scheduled.

Responsibilities

• Communicate effectively with employees and guests in a friendly, courteous manner.
• Listen to, understand, and clarify concerns raised by employees and guests.
• Multitask and prioritize departmental functions to meet deadlines.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling.
• Maintain a friendly and warm demeanor at all times.

Skills

Attention to detail

Communication skills

Multitasking

Flexibility

Education

Bachelor’s degree in related field

Job description

Highgate Hotels in Washington, DC invites you to join its 2027 Operations Internship, a program designed to rotate you through multiple hotel departments. The internship begins in June and offers hands-on exposure to the hospitality industry in a dynamic, fast-paced setting.

You will learn operations fundamentals, guest services, and teamwork while contributing to guest satisfaction and hotel performance. This onsite program is ideal for students seeking real-world experience and professional