Hospitality Leader: Head of Housekeeping & Laundry

Ascent Hospitality; Birmingham (AL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Salary

Health, Dental, Vision, Life Insurance

401k with employer MATCH

Paid PTO

Uniforms Provided

Team Member Hotel Discount Program

Job summary

Ascent Hospitality seeks an Executive Housekeeper to direct all Housekeeping operations, including Laundry, ensuring hotel cleanliness and guest satisfaction. You will lead a team, manage schedules and budgets, and collaborate with maintenance and Front Office to uphold service standards.

The role requires prior supervisory experience, strong communication, and organizational skills. This position offers opportunities for growth and a dynamic work environment in our Birmingham properties.

Qualifications

• Must have prior experience in Supervisor or Manager role.
• Hotel housekeeping experience preferred.
• Excellent communication and organizational skills.
• Basic mathematical skills.

Responsibilities

• Direct and administer Housekeeping operations for cleanliness and product quality.
• Lead the housekeeping team, manage scheduling, budgets and inventory.
• Monitor performance, provide coaching and recognition.
• Recruit, interview and train team members.
• Ensure proper chemical usage, training, and labeling of hazardous supplies.
• Post weekly Housekeeping and Laundry team schedules and monitor room readiness.
• Coordinate with Front Office to ensure guest room satisfaction.
• Oversee Laundry operations and maintenance of equipment.
• Ensure inventory is ordered and stored properly.

Skills

Leadership

Communication

Organizational skills

Mathematical skills

Team management

Conflict resolution

Education

High school diploma

Some college (preferred)

Job description

Ascent Hospitality seeks an Executive Housekeeper to direct all Housekeeping operations, including Laundry, ensuring hotel cleanliness and guest satisfaction. You will lead a team, manage schedules and budgets, and collaborate with maintenance and Front Office to uphold service standards.

The role requires prior supervisory experience, strong communication, and organizational skills. This position offers opportunities for growth and a dynamic work environment in our Birmingham properties.